RETURNS

 

RETURNS & SIZE EXCHANGE.

Items purchased on Sale are final and cannot be exchanged or returned.

RETURNS.

We hope that you love your purchase from Jessie Sue, but understand that it doesn't always work out, if this is the case you can return it for a store credit. Our store credits have no restrictions or expiry date.

We will accept return of orders:

That are received by us within 21 days from the original purchase date.
Items must returned in a saleable condition with original packaging and  tags attached and have not been worn, damaged, altered or washed. 

Simply post your return quoting your order number and name to:

Jessie Sue
Returns
P O Box 1048
INNALOO  WA  6918

We recommend choosing to track your return for your own peace of mind.   Once received in store your return will be processed and you will be emailed your store credit within 1-2 days.

SIZE EXCHANGE. 

If you love your purchase from Jessie Sue but the sizing just isn't quite right we will exchange it for a alternate size (subject to stock availability). 

We will accept exchange of your order:

If is received by us within 21 days from the original purchase date.

Items must be returned in a saleable condition with original packaging and tags attached and have not been worn, damaged, altered or washed.

Exchange can be made if your replacement size is in stock, we would suggest checking our site for availability and sending us a quick email to reserve it for you info@jessiesue.com.au . If stock is not available you are welcome to return it for a store credit by following the instructions above.

      Simply post your exchange quoting your order number and name, and confirming details of the new size required to:

      Jessie Sue
      Size Exchange
      P O Box 1048
      INNALOO WA  6918

      We recommend choosing to track your return for your own peace of mind.  Once received in store your exchange will be processed and your new size will be sent straight away with complimentary postage. 

      If you have any other questions or concerns let us know  info@jessiesue.com.au .